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Case Study  New York - Presbyterian
This year, NewYork-Presbyterian was one of only 14 hospitals named to the U.S. News & World Report’s America’s Best Hospitals Honor Roll, ranking number 6. It follows that such a prestigious healthcare organization would require only the best vendor management services.
Opportunity
With an average number of 580 travel assignments per year, NewYork-Presbyterian had the following needs:
- Reduce costs
- Improve staffing efficiencies across campus centers
- Improve quality
- Streamline pre-assignment testing and on-boarding process
- Streamline billing and reconciliation
Solution
NewYork-Presbyterian required top-shelf services and enlisted Cross Country Staffing to determine what would best fit with the hospital’s strategic initiatives.
Here’s what Cross Country Staffing suggested:
- Vendor management
- Technology application
- Interview services
- Order management
- Best practice orientation
- On-line testing
Outcome
Thanks to Cross Country Staffing’s recommendations, NewYork-Presbyterian now benefits from:
- Managed and contained costs
- Utilization management
- Improved staffing operations and efficiencies
- Order management controls
- Streamlined order management and interviewing processes
- Competency and quality consistency across campuses and staffing companies
The best-rated hospitals are only as good as the team of healthcare professionals behind them. That’s why more facilities rely on the quality and experience of Cross Country Staffing.
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