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Our Services  Our
Performance
Our high ethical standards and integrity are the foundation for the service we provide.
Everyone at Cross Country Staffing understands the importance of never losing sight of the belief that customers are won over and held onto one at a time. That’s why we focus on providing superior service to our two clients: the thousands of healthcare professionals we employ and the healthcare facilities that contract with us for our staffing services.
Satisfying the needs of our two clients requires a collaborative effort of all employees. Teamwork is essential when working to provide service that is both efficient and personable. As a result, we employ cross-functional teams that work together, forming smaller individual business units, to ensure the highest level of customer service in the industry.
According to a recent survey on staffing services by Customer Value Management, Inc., our focus and hard work is paying off. Cross Country Staffing received higher customer satisfaction scores than other companies in the areas of quality and service.
- 8.66 Overall Service Quality
- 8.67 Overall Quality of Nurses
- 8.72 Interview Process and Job Postings
- 9.28 Recommend CCS to their peers
[Scale: 1 (poor) to 10 (superior)]
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With our continued dedication and commitment we will improve the quality of healthcare for patients throughout the country.
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