Knowledge

Four strategies to help hospitals succeed with clinical staffing

April 16, 2014 by Vickie Anenberg

Cross Country Staffing (CCS) is now approaching its fourth decade of providing healthcare staffing solutions for clients across the United States and the Caribbean. We've been around that long because the healthcare professionals we provide don't just meet our clients' expectations. They exceed them.

Based on the thorough process of performance evaluations that CCS employs at the end of every assignment, 81 percent of the healthcare professionals we place are rated as either "Exceptional" or "Above Standard" by our clients. And, of the more than 11,000 performance evaluations done to date, none of our clients have ever rated one of those individuals as "below standard."

This is a testament to the healthcare staffing process we have developed and the care with which our professionals are screened and evaluated before they are ever assigned to a position.

Our clinicians are required to complete a competency testing system that provides competency tests in seven clinical specialties, as well as IV therapy and medication administration. These peer-reviewed tests are developed by clinical experts from around the country. The exclusive specialty specific skills checklists that we use were the first dual-rated scale skills assessments in the industry.

Specific Solutions

Although Cross Country Staffing now provides registered nurses and allied healthcare professionals to more than 2,500 healthcare facilities, we do not use a one-size-fits-all approach. Each staffing program is tailored to a client's wants and needs.

We provide travel nurses for fixed terms or contracts of varying lengths. We offer fixed placement, per diem, as well as permanent placement and international recruitment.

Our clients are offered a "100% Guarantee." If you are not satisfied with a Cross Country Staffing healthcare professional during the first week of the placement, we will credit you the total hours billed related to that individual.

We have confidence in our people, and our clients do too - 97 percent of our survey respondents say they would rehire the healthcare professionals we provided them.

That's what it means to offer a proven healthcare staffing solution.